Every call is an opportunity. Every minute invaluable.
scotsphere.ai helps small businesses capture more of both with AI Voice Agents that understand your customers, respect your time and know your business.
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AI Voice Agents for EVERY small business
Seamless Connections
Effortlessly connect systems and AI agents for real-time updates. Customers get instant access to availability, orders, and accounts—transforming interactions without complex setup.
Smart Scheduling
Automatically manage appointments, send reminders, and handle rescheduling without missing a beat.
24/7 Availability
Never miss another call. Our AI Voice Agents handle inquiries around the clock, ensuring every customer gets immediate attention.
Natural Conversations
Experience AI that speaks naturally and with a detailed understanding of your business, providing a professional service your customers will appreciate.
We turn missed calls into captured opportunities.
Our intelligent Voice Agents answer inquiries 24/7, providing instant responses to common questions, scheduling appointments, qualifying leads, and managing routine transactions. All while learning your business's unique voice and needs, to deliver a seamless customer experience.
Chat with one of our AI Voice Agents now and learn more about scotsphere.ai
Speak to Emma one of our AI voice Agents
How it works.
1. Tell us about you
2. Let the training begin
3. Go!
You know your customers and your business. When you decide to go ahead with us we'll speak to you and understand your call flow so you can be confident that you're in control of how we greet your customers and that our style and tone of voice matches the culture of your organisation.
Our Agents ability to learn your business is incredible. We'll ask you to provide us with links to web sites, processes and product literature. This can be updated and refreshed as often as you like. You can be sure that your agent will have the latest information to hand when they answer a call.
Once you're happy that our Agents have the skills you need then we're ready to go. Calls are transferred to our service and we respond immediately. You'll be kept up to date in real time through your choice of email, SMS or via our Portal. We can also hook updates straight in to your own systems if you choose.
It doesn't stop there!
Our virtual employees ongoing development is as important to us as your employees development is to you. All calls with our Agents are transcribed and can be recorded. In addition our Agents are trained to meet specific call goals agreed with you. We use sophisticated monitoring to ensure that their knowledge grows as they work with you.
What We Offer
Contact Manager
Integrated contact management with smart AI Voice Agents provides automatic call recording, searchable transcriptions, customer history tracking, personalized interactions, data-driven insights, and compliance safeguards—all while streamlining workflow and improving response accuracy.
Insights Dashboard
Get real-time analytics on call performance, customer sentiment tracking, conversation patterns, resolution rates, common pain points, interaction duration metrics, and actionable intelligence to optimize automated customer service operations.
Website Chat
Website chat with our smart AI Agents delivers instant 24/7 customer support, appointment scheduling, consistent answers, resolves issues efficiently, captures valuable customer data, and boosts conversion rates while reducing support staff workload
Appointment Automation
AI appointment automation handles multiple team calendars, checks real-time availability, suggests alternative slots, and sends confirmations via the customer's preferred channel—voice, SMS, WhatsApp, or email—eliminating scheduling conflicts and reducing administrative workload.
Unified Messaging
Unified messaging centralizes all customer communications—email, SMS, voice, and social—into one interface, enabling consistent responses across channels, complete conversation history, coordinated team collaboration, and more personalized interactions based on stored customer information.
Easy Integration
The platform easily connects with your existing business tools through simple plugins, APIs, and automated triggers—creating smooth data sharing between systems while eliminating duplication and keeping all your information synchronized automatically.
Natural Conversational AI
Engage your callers with lifelike, natural-sounding speech, accurately understand complex questions, detecting intent, and responding contextually. Adapting dynamically to conversations, ensures smooth, human-like interactions that enhance customer experience and satisfaction.
AI Driven Outbound Calling
Our AI Voice Agents can initiate outbound calls to follow up on leads, confirm appointments, or conduct surveys. They engage prospects naturally, update records in real-time, and trigger automated workflows for seamless follow-ups.
Your Business Intelligence
Our AI Voice Agents are specifically trained in your industry, culture and tone of voice, ensuring they understand sector-specific terminology, common inquiries, and customer needs. This enables accurate, relevant responses that align with business operations and enhance caller engagement
All Available Through One Easy to Manage Subscription
Small businesses gain enterprise-level efficiency with a simple subscription, avoiding complex setup or maintenance. A predictable subscription model eliminates large upfront costs, making world class call automation accessible to all.
Read our Blogs and Find Out More
Why Scottish SMEs Are Turning to Voice AI to Unlock Growth in 2025
If 2024 was the year AI entered everyday business vocabulary, 2025 is the year it starts delivering on its promise — especially for small and midsize enterprises across Scotland.
Scottish SMEs are increasingly recognising that artificial intelligence isn’t just for big tech players or Silicon Valley scale-ups. In fact, it’s the smallest businesses — from independent legal practices and local salons to mobile tradespeople — that stand to benefit most from automation, particularly when it comes to client communications.
And this is exactly where voice AI is starting to gain ground.
In a recent feature for The Scotsman, we explored how productivity gains and reduced admin are top of mind for small business owners. As one salon owner in Edinburgh put it:
“We’re not looking to replace people — we’re trying to keep the doors open without burning out.”
That sentiment is echoed by the team behind scotsphere AI, a Scottish startup building intelligent voice agents for small businesses that never stop working.
Their mission?
To bring enterprise-level AI technology — previously reserved for call centres and large organisations — into the hands of small, service-based businesses across the UK.
Founder Antony Slack puts it plainly:
“If a client calls your business and gets voicemail, they’re not waiting. They’re already calling your competitor. Our voice agents pick up, understand the enquiry, and book appointments or log the lead instantly. No staff distraction. No missed revenue.”
But scotsphere AI isn’t offering bots or glorified voicemail. Their system uses agentic AI, meaning it’s adaptive, conversational, and integrates with calendars, CRMs, and booking systems — even for solo operators. The goal is simple: replace friction with flow.
And the timing couldn’t be better.
Recent analysis shows that over 60% of inbound leads to small businesses occur during business hours — when owners are often busy serving existing customers. That’s thousands of potential clients lost every day to missed calls. In high-trust sectors like legal services or wellness, that first impression counts more than ever.
The team at scotsphere AI believes the solution lies in voice-first automation that’s built for humans, not just data pipelines. And that means using a voice interface that sounds natural, adapts, and resolves queries — not one that frustrates or confuses.
The company is currently running an Early Access Programme (free for up to 90 days) for small businesses looking to test the technology with no setup fees or long-term commitments. As part of the pilot, they’re working closely with their first clients to shape the product around real-world needs and workflows.
It’s a collaborative approach to innovation — one rooted in Scottish values of accessibility, transparency, and practicality.
As the AI wave continues to ripple through every sector, Scottish SMEs now have the opportunity not just to keep up, but to lead — by adopting solutions that protect their time, delight their customers, and turn every call into a client.
Interested in joining the Early Access Programme?
Visit www.scotsphere.ai or message the team directly to find out more.
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