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SMARTPROPERTIES PLATFORM

A shared digital foundation for connected-property services

SmartProperties brings together the home, its rooms, connected devices, resident communications and the services that support them.

It gives organisations one shared foundation for connected-home services, while existing housing, care and device systems continue to manage the information they are responsible for.

Different social-rented properties connected through one shared digital platform to authorised housing and maintenance services.

Bring every connected service together with the home at the centre

SmartProperties links devices, information and service activity to the home and room they relate to.

This gives teams a more complete picture of each home. Information stays connected as equipment is replaced, suppliers change or new services are introduced. Behind SmartProperties is a secure, scalable cloud foundation. It provides the hosting, connections and management tools needed to bring devices, information and services together.

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The home

Keep each home clearly connected

SmartProperties links each property and room with its connected equipment. This provides a stable view of the home, even when individual devices change.

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One joined-up view

Remove IoT Data Islands

IoT devices often come with their own platforms and dashboards. SmartProperties brings supported information together in one joined-up view, providing context and insight without additional overhead.

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Resident connection

Give residents a simple way to connect

Supported voice and display devices can help residents receive information, respond to prompts and ask for help or services from within their home.

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Joined-up services

Help services work together

SmartProperties can connect relevant information with existing systems, agreed service processes and clear management views for authorised staff.

A consistent core, configured for each service

Every SmartProperties deployment starts with the same shared foundation. Each organisation then configures it around its homes, residents and services.

This allows the Platform to support different service needs without building a separate product for every organisation.

Information that teams can understand and use with confidence

SmartProperties brings together information from different devices and sensors to create a joined-up view of the home.

By looking at this information together and over time, the Platform can identify important patterns, support earlier communication with residents and connect follow-up activity with existing asset and service management systems.

Turn separate readings into a clearer picture

Readings from supported sensors remain connected to the property and room they relate to.

SmartProperties can bring these readings together over time, helping teams understand changing conditions across the home rather than reviewing each device or individual reading separately.

Use patterns to support residents earlier

Agreed rules can identify patterns that may need attention. For example, changing temperature and humidity conditions may suggest that a home is becoming more at risk of damp or mould.

SmartProperties can then send approved information to the resident, helping them understand simple changes that may improve conditions before the problem becomes more serious.

Connect further action with existing services

If conditions continue to deteriorate or reach an agreed level, SmartProperties can pass the relevant information into the organisation’s existing systems.

This can create an inspection or works order within the established service process, giving the responsible team the information it needs to investigate and respond. The organisation’s asset and service management systems continue to manage the resulting records and work.

A platform that adapts as the home and its needs change

A property does not remain the same throughout its life. The building, its equipment, the people living there and the support they need can all change over time.

SmartProperties remains at the centre of the connected home as those changes take place. New information, equipment and services can be introduced while keeping the history and wider picture of the property connected.

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As the property changes

A home may be refurbished, improved or fitted with new technology such as solar panels, heating controls or environmental sensors. SmartProperties can connect supported additions to the existing property and room information, helping teams understand how the home and its performance change over time.

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As the resident’s needs change

A resident’s health, mobility or support needs may change. Assistive technology and new ways to contact or support the resident can be introduced where appropriate. SmartProperties helps connect these additions with the home and the services supporting independent living, without losing the wider property context.

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As services and technology develop

Organisations may introduce new suppliers, equipment, systems or service processes. SmartProperties provides a consistent foundation around which those changes can be made. Each new capability is agreed and tested for its intended purpose, allowing the connected-home service to develop safely and at a pace that suits the organisation and its residents.

Start with the service you want to improve

Talk to scotsphere AI about the homes, residents and service outcomes that matter to your organisation.

We can explore how SmartProperties could bring together the right devices, information and existing systems around a focused first step.