Understand
Bring together the context needed to understand what is happening.
State of the art technology for connected services
Connecting people, properties and services
scotsphere AI develops practical digital solutions that help organisations understand what is happening, respond sooner and deliver better outcomes.
From resident-centred property services to AI-enabled customer journeys, we design around the people being served and the teams delivering the service.
SmartProperties
Turn connected properties into connected services
SmartProperties brings together the property, the resident, connected devices and the services around them — helping organisations understand what is happening, identify what needs attention and respond sooner.
Designed around residents rather than technology, SmartProperties creates a shared digital foundation that can support housing, care and other connected services without adding another isolated system for teams or residents to manage.
- Understand properties, rooms and connected devices in context.
- Identify changing conditions and emerging issues earlier.
- Connect insight to the teams, systems and services that can respond.
- Keep the resident at the centre as technology and services change over time.
AI Voice Agents
Connect customer conversations with the work that follows
AI Voice Agents can answer calls, handle routine enquiries, make bookings and connect conversations with the systems your team already uses.
Choose the service that reflects the customer journey you want to improve, while keeping a clear route to your team when people need it.
From first response and appointment booking to virtual reception and out-of-hours support, each solution is designed around a practical service outcome.
Where do you need better connection?
Choose the challenge that best reflects your organisation.
Councils, housing providers and public services
Make connected properties operationally useful
Bring together property, resident, device and service context so teams can understand what is happening and coordinate the right response.
Discuss SmartPropertiesSmall and medium-sized businesses
Turn more customer conversations into completed work
Use AI Voice Agents to answer calls, handle routine enquiries, make bookings and connect conversations with the systems your team already uses.
Discuss our AI solutionsPractical delivery
Start with the resident and the property — then design the technology around them
We treat the connected property as part of the service infrastructure, not as a collection of individual devices.
That means understanding the resident experience, the property, the services involved and the operating model first — then designing the architecture, integration and technology that best support them.
Let’s discuss what better connected could mean for your organisation
Tell us about the service, property or customer journey you want to improve.